EMPRESA

Garantías y condiciones

En Pregola estamos tan seguros de la calidad de nuestros productos, que te ofrecemos las mejores garantías del mercado.

15 Year Warranty

For components manufactured with copper-treated pine wood CL4. Warranty covers rotting and insect damage, even for timber under constant relative humidity or directly standing on the ground. Copper-treated parts should not be sawn nor drilled once acquired, if they are to be standing in constant contact with humidity or the ground. If, during the warranty period, wood should rot, the affected parts will be covered. This warranty does not cover indirect damages, possible third party damage, or labour.

10 Year Warranty

For components manufactured with Douglas-fir timber (European Oregon Pine). The warranty covers rotting. Douglas-fir timber can withstand exposure to the elements, but not direct contact with the ground or constant humidity. Therefore, accumulation of fallen leaves, or any other debris preventing the correct ventilation of the wood, should be avoided. If, during the warranty period, wood should rot, the affected parts will be covered. This warranty does not cover indirect damages, possible third party damage, or labour.

5 Year Warranty

For acrylic canvas marquees. The warranty covers fabric exposure to the elements. The warranty does not cover aesthetic damages, such as dirt accumulation, or mould on the canvas. The wavy marquee with different sized casters is manufactured to withstand moderate rain and wind; it should be taken down in case of strong rain or wind. This warranty does not cover indirect damages, possible third party damage, or labour.

2 Year Warranty

For garden furniture. This warranty does not cover indirect damages, possible third party damage, or transport.

General Sales Conditions

1 .- PRICES: All prices in this catalogue include current VAT and are valid until 20.10.2015. If the VAT rate is changed by the time of purchase, Maderas Coll Viader, S.L. (Pregola) has the right to adjust the prices accordingly. Maderas Coll Viader, S.L. (Pregola) also reserves its right to change the prices due to typographical mistakes to be found in the prices stated in this catalogue. 
2.- SHIPMENT AND ASSEMBLY: All prices listed in this catalogue do not include shipping or assembly. When hiring Maderas Coll Viader S.L. (Pregola) assembly services, if the assembly is located in an attic or a difficult to access area, any crane, service lifts, or extra staff expenses will be paid by the client. 
3.- WAYS OF PAYMENT: Sales with assembly: CASH: Sales are understood to come into effect from the moment when Maderas Coll Viader, S.L. (Pregola) receives an amount of 30% of the order value as down payment. All materials must be paid to the driver at the time of delivery, deducting the amount paid in advance. The payment must be made by certified cheque or bank draft, and made payable to Maderas Coll Viader, S.L., (Pregola) (no personal cheques accepted). Fitting charge must be paid to the fitters upon completion. The payment must be made by certified cheque or bank draft, and made payable to Maderas Coll Viader, S.L., (Pregola) (no personal cheques accepted), thus settling the payment stage. 6 MONTH INTEREST-FREE FINANCING PUNTO ORO CARD: Sales are understood to come into effect from the moment when Maderas Coll Viader, (Pregola) receives an amount of 30% of the order value as down payment. Upon the bank's acceptance, payment will be taken in full with the Punto Oro card, deducting the amount paid in advance. Then, the goods will be handed in and assembled. Sales without assembly: CASH: Sales are understood to come into effect from the moment when Maderas Coll Viader S.L. (Pregola) receives an amount of 30% of the order value as down payment. When coming to collect the goods at our premises, the full order value shall be paid, deducting the amount paid in advance. The payment must be made by certified cheque, bank draft, credit card, Punto Oro card, or cash. (no personal cheques accepted). 
4.- DELIVERY CONDITIONS: WITHOUT SHIPMENT AND ASSEMBLY: Maderas Coll Viader, S.L. (Pregola) is committed to deliver the purchased goods at the agreed time to the road transport company chosen by the client, having previously paid the rest of the bill. Maderas Coll Viader, S.L. (Pregola) will not be liable for any eventual damages caused to the shipment during transport. WITH SHIPMENT AND ASSEMBLY: Maderas Coll Viader, S.L. (Pregola) will deliver and assembly the goods at the address provided by the client. The client authorizes Maderas Coll Viader, S.L. (Pregola) and its delivery team to gain access and perform the agreed assembly work at the provided address. The client is responsible for obtaining local building permission, or any other type of permits and/or authorizations that should be necessary. At our fitter’s arrival, the working area shall be free of rubble, elements or people that could disrupt our delivery team work. The client shall provide a 220 V socket with a minimum power of 15 A, at less than 15 meters from the assembly or installation site. 2.- Transport and assembly service does not include mechanical lifting equipment (such as cranes, scaffolds, etc.). If necessary, they will be provided at the client's expense. In-site transport and carrying material to difficult access points such as terraces, attics, or gardens difficult to access are also not included. Unless otherwise specifically stated on the estimate, our delivery team will not perform brickwork, or dismantle any items, such as marquees, fences, grilles, lighting, witting, piping, channels, etc. The invoicing and payment of the material or workforce relative to the order placement shall not be subject to acceptance by the building direction, or any other organization, under any circumstance. The installation of our material on your premises constitutes automatic and implied acceptance of the amount of the estimate. If for reasons beyond the control of Maderas Coll Viader, S.L. (Pregola), assembly of the ordered items was withheld upon their delivery, it shall be cashed according to agreed payment conditions.
5.- GENERAL CONDITIONS: Delivered goods shall remain the property of Maderas Coll Viader, S.L. (Pregola) as reservation of title, until paid in full. If you fail to pay, Maderas Coll Viader, S.L. (Pregola) shall be entitled to remove the affected goods, through their own delivery team, and with no judicial action. If legal action should take place, both parties agree to submit to the jurisdiction of the Courts of Girona. All pre-paid amounts made by the client shall be retained as compensation for damages against the manufacturer. Delay in delivery shall not entitle the client to claim compensation for any losses incurred. No claims shall be entertained for damages resulting from misuse, improper handling, or improper installation, in any case. Please, note that during transport, and despite protection, small defects may occur on the lasured surface. Maderas Coll Viader, S.L. (Pregola) undertakes to repair the damages with lasure of a similar quality and colour. In any case, all goods will be repainted to even up differences in tonality or thickness produced by the aforesaid fixing. Knobs, as well as cracks up to 3 mm wide, constitute a feature of the Douglas-fir (European Oregon Pine) wood, therefore their presence is normal and not liable to claims, in any of our products, except for our Rustic Pergolas, which may have cracks up to 6 mm wide. Maderas Coll Viader, S.L. (Pregola) reserves the right to change, without prior notice, the technical features of its products due to technical improvements. The colour tone of the items shown in the catalogue is not binding upon supply, due to the goods themselves, the pictures lighting conditions, print quality, and treatment of wood with Pregola Color.
PREGOLA WARRANTY: All Pregola products are warranted for a period of 2 years against manufacturing defects. All wooden products carry a 5, 10 and 15 year guarantee against rotting. Duration of the warranty against rotting varies by type of wood. Goods made with Copper-treated pine carry a 15 year warranty, those made with Douglas-fir carry a 10 year warranty, provided that wood is not under constant damp conditions, or directly standing on the ground, goods made with IPE (Lapacho) carry a 10 year warranty. Warranties against rotting do not cover any indirect damages, damage to third parties, or labour. Warranties cover the replacement of components damaged by rotting under the described conditions.

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